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Banking Industry Outlook

Photo at right: Wachovia Corp. Chairman Bud Baker 
and President and CEO G. Kennedy Thompson shake hands 
outside the New York Stock Exchange to symbolize 
the merger of Wachovia and First Union

Related story: BB&T's five top officers celebrate 30 years together


Wall Street to Main Street

Last September’s merger of  Wachovia Corp. and First Union Corp. stamped its footprint from New York to Key West, encompassing 2,900 branches, 19 million customers and 90,000 employees and creating the fourth-largest banking institution in the United States with $324 billion in total assets.

Staggering numbers indeed and the end result of a staggering transaction unlike any ever seen in the annals of banking history. The sometimes-awkward courtship was chronicled on the front pages of major newspapers for weeks, and the bottom-line effects still reverberate many months later.

So it was that the new Wachovia Corp. emerged Sept. 1 after a bitter but unsuccessful hostile takeover attempt by SunTrust, with Wachovia and First Union stockholders blessing the marriage. The melding has elicited praise from its architects, who note that customers and shareholders will benefit from the strengths each institution brings. They also emphasize that a three-year integration plan will ensure an easy transition and little inconvenience for customers.

“By putting together these two outstanding companies, we have the opportunity to build a truly outstanding financial services institution,” says Bob McCoy, co-head of merger integration for Wachovia. “Both companies bring strengths — a great market share and a certain reputation for business from Wachovia, and from First Union, a great product mix. . . . You see the synergies that take the best from each and make integration as pleasant as it can be.”

Is this new mega force on the banking landscape a harbinger of similar, future consolidations? Will smaller community banks be swallowed by large banking corporations? Have we seen the last, or is this just the beginning, of an era of bigger banking?

Industry watchers and banking officials foresee a slowdown in large merger courtships in the next decade, although mid-tier banks, though fewer in number, may seek them out as they grow in strength. At the same time, industry officials predict there will be little development of brand new banks. And all banks, no matter what size, will increasingly try to sell a folksy, neighborhood image, which they say is crucial to success.

“One of the biggest problems with ‘bigger’ is they tend not to be as community-focused,” says Tony Plath, professor of finance at the University of North Carolina at Charlotte. “Customers see the banks as more distanced and removed from their economic landscape. Can we capture the benefits of size without losing the hometown feel? That’s what they’re grappling with.”


The New Wachovia

Wachovia officials say they’re confident they will be able to mold a new company that not only will be responsive to customer needs but also emerge as a stronger player in the industry.

“I’m confident, but not to the point of being arrogant, that we will have a successful merger integration,” McCoy says. “We can’t control the economy, but we will make the merger as successful as possible.”

Last year at this time, executives of Wachovia and First Union were beginning to deliberate and agree upon a merger. But SunTrust had been in such discussions with Wachovia since the previous fall. In May, it made an unsolicited bid for Wachovia, launching one of the most expensive takeover battles in U.S. banking history. Later that month, Wachovia’s board rejected SunTrust’s offer in favor of First Union’s.

During the spring and summer of 2001, SunTrust stepped up its pursuit, first filing a lawsuit challenging the First Union/Wachovia agreement, which was later rejected by a N.C. Business Court judge. Then it proposed to amend Wachovia’s bylaws so that it could call a special meeting of shareholders and install its own directors. The state General Assembly responded by passing a bill to make it more difficult for SunTrust to do so.

First Union and Wachovia shareholders approved their merger July 31 and Aug. 3, respectively. The merged bank announced 250 to 300 branch closings and 7,000 layoffs to be phased in during three years. The integration plan is still under heightened scrutiny. “The jury is still out. Customers won’t know any difference yet, and the bank did it that way on purpose,” Plath says, noting, however that so far, the two institutions are “right on schedule and doing what they said they’re going to do.”

First Union, which Plath says got a “bum rap” for its acquisition of CoreStates Financial Services Corp. in 1998, has improved in recent years, says Calvin W. Sealey, the head of the Department of Finance and Business Law at the Belk College of Business Administration at UNC-Charlotte. “My guess is that there’s not a huge cultural difference,” Sealey says. “(The merger with Wachovia) will be easier than others that First Union engaged in, like CoreStates, where there were major problems.”

One key question, Plath says, is whether the new Wachovia will gain enough steam in the beleaguered economy to increase its market value. Building earnings is currently difficult, especially given the national crisis in public accounting caused by the Enron scandal, he says.

“If you look at the stock price right now, it’s at the same price when the merger occurred,” Plath says, adding his target price for Wachovia would be $40 in the next 12 months. “The test for management is: Can they grow the bank for market cap in addition to growing assets? That will be the real test for (President and Chief Executive Officer) Ken Thomp-son and his management team. Otherwise, the bank becomes a target itself.”

McCoy says Wachovia’s leadership has followed its promises set last April, and he believes shareholders ultimately will reward that effort. “During the turbulent times, this is steering the ship in a straight way,” he says. “If we make sure we pay attention and focus on our integration plans and our customers, the stock price will take care of itself.”

He adds that the management team is not worried about takeovers. “It’s not even discussed. Yes, we want a higher stock price to return more to the shareholders. . . . We are so committed to the merger and integration that that’s all we’re worried about. . . . To think about merging and then being taken over is just not in the cards.”

Will Spence, CEO for Wachovia in the Carolinas, agrees and notes that the business climate in the Carolinas, even in a recession, is still good. “Recessions may come and go, but if an area is going to do well in the Southeast, it’s the Carolinas,” Spence says, adding that the integration plan, slated to be complete here in mid-to-late 2003, is proceeding well. Employee morale remains strong and is aided because there are more opportunities to cross into other departments, Spence says.

“Since the economics of this deal were very conservative, that means we have the benefit of time in addressing any cost savings,” he says.

Sealey, of UNCC, predicts that the new Wachovia will retain a “strong consumer presence” and remain a major force in the banking industry. “They’re going to try to position themselves about where they are now,” he says. “They may end up doing that with additional mergers, or they might divest something — who knows? But their market position will stay about where it is now.”

Plath cautions that the economic environment will still dictate results in the immediate future for the new bank. “They have the broadest, steepest franchise in Eastern Seaboard banking,” he says. “You could argue that on one hand, it makes them an effective competitor, but if their stock price doesn’t go up, it makes them a target. Can they get better as they get bigger?”


Economy Slows Consolidation

As far as the rest of the banking industry, don’t expect too much change in the near future, other than surprise mergers such as First Union’s and Wachovia’s, “which just pop up one day,” Sealey says.

“For the time being, we’re not going to see too many more considerable-sized mergers,” he says. “The two large banks in this state have not exhausted their taste for mergers, but they certainly have taken all they can take care of for a while.”

Plath notes that smaller franchises in the $200 million to $500 million range have been coming together in the past six months. “As a way to keep their stock prices moving, they will think more about consolidation. I expect to see more in the $200 million category.”

He notes that with the present economy, those banks “don’t have the loan growth they used to,” and that creates a need to join with others.

“If you don’t have 7 or 8 percent growth in your loan portfolio, when the economy slows, your profit growth slows, and it’s hard to demonstrate to shareholders that you’re holding your own,” Plath says. “Will that drive consolidation? Yes. We have a lot of young banks in North Carolina. It gets more difficult for them to continue growing to achieve critical mass and give profitability to their shareholders.”

Even so, other banks are in a strong position. One mid-tier bank to watch is BB&T, Plath says. “BB&T with its stock price will be an acquirer rather than acquired. With Wachovia gone, BB&T is the only mid-tier super regional bank we’ve got.”

Sealey agrees, “There’s quite a few opportunities for banks like that to either merge or acquire some other banks that are within the medium-sized range.”

John A. Allison IV, chairman and chief executive officer of BB&T, says the bank’s goal is to remain independent.

“There’s no question that banking is a consolidating industry. The major determiner is performance, not size. Size is only important if it helps you be good. … We think we’re large enough to play. We’ll be the 13th largest in the U.S.,” he says.

“We have to earn our right through superior performance.”

Plath says the other banking industry trend may be out-of-state acquisitions, especially because North Carolina has been harder hit by recession as a result of manufacturing jobs leaving the state.

“The Midwest may recover quicker. Other banks may see their entry into the Southeast in a favorable way,” he says, noting that it has been the opposite case for the past 10 years. North Carolina had been a “fortress” and difficult to penetrate by banks in other states, he adds.

Attractive franchises may be First Citizens Bank, a family-controlled bank, and First Charter Corp. of Charlotte, which has bought out other banks and is growing in size, Plath and Sealey say. First Citizens has more than $11 billion in assets; First Charter has $3.14 billion.

Jim Hyler, vice chairman and COO of First Citizens Bank and First Citizens BancShares, says that like BB&T, his company intends to stay independent.

“We are making investments based on long-term plans and have no intention or plans whatsoever for being a merger or an acquisition,” says Hyler, who was installed last month as chair of NCCBI. “We have a strong balance sheet. If you look at the growth markets in the Southeast, we happen to be in those. North Carolina will continue to be a great market, and Virginia will continue to be a good market. Atlanta, southwest Florida, Fort Lauderdale and Jacksonville are all good markets. We are well-positioned to be successful, and as the economy rebounds, we will continue to be in a good position.”


Retaining Community Feel

Meanwhile, the market for emerging community banks “has just about run its course,” Sealey says. Plath notes that in the ’80s and ’90s, new, smaller banks developed as larger banks merged. He predicts that in the next three to five years there will be no such growth.

Instead, he says, banks growing to $1 billion in assets will see themselves as community-oriented banks.

“The banks that comprise the holding company will operate as autonomous units. In that way, they retain the flavor or focus of a community bank but combine with others to benefit from a common operating system and product line,” Plath says. The trick will be to convince the public they fit the community mold, he adds.

McCoy and Spence of Wachovia say they feel confident the public will perceive them as such. For example, one of the first things the new bank did after the merger was change all ATM machines so that both sets of customers could use them. On the brokerage side, the bank is offering “a wealth of mutual fund offerings because of the merger.”

“Our philosophy is to treat the customer in the way they need to be treated and make sure their experience with Wachovia is a good experience,” McCoy says. “It’s not a new philosophy. It was a philosophy we had at the time of the merger. It stays out in front.”

Spence, who has been with Wachovia for 33 years, says he feels the bank is like it was “in ’69 when I joined.”

“In those days, we were a very large North Carolina bank, but we looked very local. The way we are strategically aligned, in as much as we have gotten bigger, we still look and feel like the bank in ’69. . . . Folks go to church with their customers, buy their groceries at the same place. We look like a small bank while at the same time have the benefit to offer first-class service.”

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